AgentMemory · Support & policies

Payment & Refunds

AgentMemory subscriptions are prepaid in USD through Aurpay cryptocurrency checkout. Purchases are non-refundable except where applicable law requires otherwise. Effective October 8, 2026.

Prices and billing periods

Individual: USD $10/month or $90/year. Team: USD $15/month or $150/year per member. The original monthly comparison prices are $15 for Individual and $25 per Team member. Annual billing saves $30 compared with twelve current monthly payments, per person. Each user receives one authorized desktop device.

Cryptocurrency conversion

Your order is priced in USD. Aurpay provides the cryptocurrency amount and payment deadline for the chosen supported coin and network. The available choices are loaded from our Aurpay merchant configuration. Pay exactly as instructed by the hosted checkout; exchange rates and blockchain/network fees can vary. Any additional charges must be reviewed in the checkout and your wallet before you approve the transaction.

Choose the correct network

Tokens with similar names on different networks are not interchangeable. Send only the coin and network selected on the order, to the exact address shown. Check the amount, expiry time and transaction fee before sending. AgentMemory cannot reverse blockchain transfers or guarantee recovery of funds sent to an incorrect address or network.

Payment confirmation and access

Access starts after the account server verifies the order with Aurpay. A return-page redirect, a transaction screenshot or a partial payment does not activate a subscription. Pending orders may need network confirmations. Contact support with the order reference and public transaction hash if confirmation is delayed.

No-refund policy

Once a service subscription is purchased, we do not offer discretionary refunds for change of mind, unused time, accidental plan selection or partial use, except where applicable law requires a refund or other remedy. This policy does not limit statutory withdrawal rights or remedies for a faulty or undelivered service. We review duplicate charges and billing errors with the payment provider.

Manual renewal and cancellation

Subscriptions do not auto-renew and do not automatically debit your wallet. Choose a new prepaid term to renew. If you do not renew, licensed access ends when the paid term expires. Your existing local workspace files are not deleted by subscription expiry. Annual purchases are billed upfront, without monthly instalments.

Expired, partial or disputed payments

An expired or underpaid order may not qualify for access. Do not send extra funds after an order expires without provider instructions. Refunds, disputes or provider reversals can suspend the affected entitlement. Contact support@youragentmemory.com for investigation; never send passwords, private keys or seed phrases.

Before you purchase

Review the interactive demo, documentation, supported platform and current Downloads page before buying. Only published installers are available for download. Download access requires a verified account and an active subscription. Contact support@youragentmemory.com if you need help deciding whether the product fits your workflow.

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